Frequently asked questions
Shipping & Delivery
We ship worldwide with 7-30 business days processing time to ensure your stage wear is carefully prepared and quality-checked before it leaves our hands. Every order includes tracking information so you can monitor your delivery every step of the way. We partner with reliable carriers to guarantee your costumes arrive safely and ready for your next performance.
Size Guide
The perfect fit is essential for confidence on stage. Our detailed size guides and measurements help you find your ideal size before ordering. Stage wear sizing differs from everyday clothing, and we provide comprehensive charts for each product category. If you're between sizes, we recommend sizing up for optimal movement and comfort. Our team is always available to provide personalized sizing assistance—just reach out!
Returns & Exchanges
All sales are final. No returns or exchanges for change of mind, sizing issues, or buyer's remorse. This applies to all products including footwear, apparel, and accessories.
Exceptions: We issue replacements or full refunds only if your item arrived damaged in transit, the wrong item was sent (different size/color/product), or there's a manufacturing defect present on arrival.
How to report an issue: Email info@stagewearshop.com within 7 days of delivery with your order number and clear photos of the issue.
Important: Do NOT return to sender or mail packages back to the shipping address on the parcel.
Sizing: Size guides are available on every product listing. Measure carefully before ordering. Contact our support team before placing an order if you're unsure about sizing.